Help Center
Answers for story builders.
Search for a specific question, or browse by category to find your bearings in Novelio.
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Getting Started
Create your first story bible, use onboarding guides, and find the core areas of Novelio quickly.
- Create your first story bible
- Use onboarding guides
- Find account settings, the Help Center, and support
Characters
Add and edit character profiles in your story bible and understand character limits by plan.
- Add a character to your story bible
- Edit a character
- Character limits by plan
Worlds
Build world entries, organize places, and use world sections inside your story bible.
- Add a world to your story bible
- Edit a world
Plotting
Use Plot Foundations, timelines, and Element Library to plan and organize your story.
- Use Plot Foundations
- Write The Premise
- Define The Arcs
Story Sync
Prepare a manuscript, run Story Sync, review and apply results, and manage scans and credits.
- What is Story Sync?
- Prepare your manuscript for Story Sync
- Supported Story Sync file types and upload limits
3 subcategories
Account & Settings
Manage your profile, security, subscription, billing, invoices, notifications, and AI Tokens.
- Update your name, email, or phone number
- Change or remove your avatar
- Change your password
5 subcategories
Privacy & Data
Learn how Novelio handles Story Sync privacy, AI, account deletion, and retained records.
- Does Novelio use my work to train AI?
- Story Sync and manuscript privacy
- What is deleted when you delete your account
2 subcategories
Troubleshooting
Find help for errors, update mismatches, and support contact options.
- What to do if Novelio shows an error
- What to do if Novelio shows an update mismatch
- How to contact support
2 subcategories
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